customer service

Venting: The Clients Are Always Right

Posted at Sep 17, 2012 | by preston | Comments Off on Venting: The Clients Are Always Right
Dear Readers,   Today, I am in Kuwait attending a very impressive bridal show.  I enjoy learning from the many vendors across
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Life In Motion

Posted at Jun 29, 2012 | by preston | Comments Off on Life In Motion
When I came across this stunning painting by Mark Spain, I could not help but to reflect on the ways in
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Bringing Out the Best In Clients

Posted at May 07, 2012 | by preston | Comments Off on Bringing Out the Best In Clients
(Photo via Anna Bodrova) Recently, I was speaking to a very dear friend in the industry, and she said something that
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Friendly Friday: Handling the Bad

Posted at Mar 02, 2012 | by preston | Comments Off on Friendly Friday: Handling the Bad
(Photo via Stephanie Howell) Every Friday I feature a reader comment from earlier in the week. Today’s comment comes from Cara, who
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