Every Friday I feature a reader comment from earlier in the week. Today’s comment comes from Cara, who responded to my Dear Preston column on Tuesday about a caterer who wanted to make good with a disappointed client. Cara had a lot of thoughtful things to say, but there was one sentence that jumped right out at me and truly blew me away:
“Our test in life is not how we handle the good but how we handle the bad.”
Spot on! I think I will make this one of my mantras, and I can’t think of a better note to end the week on. I know I’ll be thinking about Cara’s words all weekend and the great importance of always acting with grace.
Dear Readers, do you have a mantra? Please share it in the comments.
Happy Friday, folks. Have a great weekend.
Check Out My Facebook Fan Page
Categories: business advice, customer service, friendly friday, handling the bad, handling the good, Preston Bailey, reader comments