Blog

Dear Readers:

I’d venture to guess that none of us enjoy feeling as though we have not given our clients our very best, but show me a successful designer/florist/planner and I will show you someone who has dealt with these feelings (likely on more than one occasion) and who is who they are today in part as a result of having gone through–and learned from–the experience. When we feel we have let someone down (our clients, our colleagues, ourselves) we have choices:

-We can blame-shift.

-We can give up.

-We can self-bash.

-We can brush it off, or…

We can sit down and really walk through the steps, taking note of where we went wrong and what we can do better. We can make a plan of action, not only to rectify where we can, but to make certain that the same mistake doesn’t happen twice. Accountability and action–it works almost every time.

Today, I would like for all of you to think about the last time you walked away from a client feeling as though you didn’t give your all, or you gave too much of the wrong thing. How did you handle the situation? How did the way you handled it make it better or worse, and what did you learn?

Blessings.

Preston